PrivacyPolicy

Introduction

Welcome to Insurteam.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.

All personal information about the customer (“You” or “Your”) will be treated as private and confidential.

If you have any queries, please contact us at hello@insurteam.com

Who is responsible for the processing of your personal data?

“Insurteam”, “we”, “us” is the responsible controller for the processing of your personal data when you visit this website. You can direct any questions on data protection to the data privacy team of Insurteam via email to hello@insurteam.com

Information we collect and how we use it

We collect various types of information to provide and improve our services to you, including:

• Personal Information: When you use our contact form, we collect your first and last name, work email address, company (if provided), selected enquiry topic, message and consent confirmation so that we can respond to your enquiry. If you contact us by email, we receive the information you include in your message.
• Website analytics: We use Simple Analytics to understand aggregate website activity, including page visits, referral sources, general device information and counts of key actions. Simple Analytics does not use cookies or persistent visitor identifiers and states that it does not store IP addresses. We do not send contact form contents, names or email addresses as analytics events.
• We obtain personal data for specified, explicit and legitimate purposes and will not use it in a manner incompatible with those purposes. We do not combine website analytics with information that identifies you. For more information, see our Cookies Policy and Simple Analytics’ privacy documentation.

Sharing Your Information

Netlify hosts our website and processes submissions made through our contact form. Google Workspace provides email services for hello@insurteam.com and handles personal information included in email correspondence with us. If you follow a booking link to Calendly, the information you provide there is handled under Calendly’s own privacy policy.

We will only disclose your personal data to third parties if:

• You expressly consent to this;
• There is a legal obligation or permission to do so or if the disclosure is necessary to assert, exercise or defend legal claims;
• The disclosure of data is necessary for the management of contractual obligations with you;
• A merger, acquisition, or sale of our company assets occur resulting in a business transfer;
• Required by law or in response to valid requests by public authorities (legal requirements).

How long we keep contact enquiries

We retain contact enquiries for 12 months.

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

You have the right to:

• Access and obtain a copy of your personal information.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to legal and contractual restrictions.
• Object to or restrict the processing of your personal information.
• Withdraw your consent to the processing of your information at any time.

Cookies and tracking technologies

Our public website does not set cookies or use browser storage to identify visitors. We use Simple Analytics for cookie-free website statistics. External services you choose to visit, such as Calendly, have their own policies. See our Cookies Policy for details.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.